Shipping policy

FREE shipping promotions only apply to U.K. orders. International orders are not included. 

Shipments are processed Monday through Friday only. After your payment is verified, it may take up to 24 hours to process and ship your order. This does not include weekends or holidays. If you require Overnight or Next Day delivery, please note that we must receive your order by 12 p.m. CET.

Upon delivery, if there is a problem with your order, please contact immediately.

The Fashion Store is not responsible for lost or stolen packages.

We will ship our products to anyone, anywhere in the world. All applicable customs and import duties, fees, taxes are the responsibility of the customer.

  • Processing time: 1 – 2 days
  • Not all orders will have the option : Track your order
  • Please refer to the product page for accurate delivery time

Delivery Policy



IONLUXE works with manufacturers and designers across the world to source the best clothing products at the prices that suit you. 

This results in all our orders being shipped to you from across the world – from Austria, China, France, Germany, Italy, Vietnam, Morocco and USA. However, we do ensure we can track our orders for your extra piece of mind. 

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